The deal, in plain words.

You must be at least 18 years old and legally allowed to use a service like this where you live. We will ask you to confirm your age, and we may ask you to prove it.

Kruna is not available in the United States, the United Kingdom, Serbia or Switzerland, or in any other country where we cannot lawfully operate. Using a VPN or false details to get around a restriction is a breach of these terms, and any balance built that way can be withheld.

One person, one account. Accounts are personal — you may not sell, share or transfer yours.

You can sign in with email, Google, a crypto wallet or Telegram. There is no password for us to lose, but the account is only as secure as the method behind it — keep your inbox, wallet and devices to yourself.

Everything done through your account is treated as done by you. Tell us straight away if you think someone else has access.

We can suspend or close an account that breaches these terms, that we are legally required to act on, or that shows signs of fraud. Where we can explain why, we will.

Balances are held in US dollars. Crypto deposits are credited at the value that arrives after network fees; we add no fee of our own on top.

Each currency you deposit gets a permanent address that belongs to your account. Send to the right address on the right network — funds sent on an unsupported network, or to an address that is not yours, are usually unrecoverable, and we cannot promise to retrieve them.

Your balance does not earn interest and is not a bank deposit or insured as one. It exists to buy packs and to be withdrawn.

We may hold or reverse a credit that was made in error, that failed to settle, or that was charged back.

Every pack lists its items and their exact chances. Those chances are what the system actually uses — nothing is weighted differently behind the scenes.

Each open is decided by a secret number we commit to beforehand and a number you choose and can change at any time. You can verify any open yourself once you rotate your seeds. How that works is set out on the fairness page.

Once an open is confirmed the result is final. We cannot change it, and neither can you — that is the point of sealing it first.

Demo opens are free, decided the same way, and credit nothing to your account. They are there so you can see a pack before spending anything.

We may change a pack’s price, contents or odds at any time. Changes apply from that moment on and never retroactively to opens you have already made.

Items you receive land in your inventory. You can sell any item back for balance instantly for its full listed value, shown on the sell button before you confirm.

Selling an item back is immediate and cannot be undone.

Physical delivery is not live yet. When it is, we will ship to a published list of countries, and an item reserved for shipping can no longer be sold back. If an item becomes unavailable we may offer an equivalent replacement or credit its value to your balance.

Listed values are our good-faith estimate of retail price at the time of listing. They are not a valuation, a guarantee of resale price, or an appraisal.

Withdrawals are paid in USDT on the networks listed in your wallet, above the minimum shown there. You pay the network fee; we add nothing on top.

Deposits must be played through once before withdrawal: the amount you deposit has to be spent on pack opens before it can leave. Only the unplayed part of a deposit is locked; winnings are withdrawable at any time. Your wallet shows what is locked and what you can withdraw now.

Larger payouts get a human check before they leave, which can add time. We may ask you to verify your identity or the source of your funds before paying out, where the law or our payment partners require it.

We can hold a withdrawal while we investigate suspected fraud, multi-accounting, chargeback abuse or money laundering. If the suspicion is not borne out, the withdrawal is released.

A withdrawal to an address you got wrong cannot be recalled. Check the address and the network before you confirm.

Kruna is provided as-is. We do not guarantee uninterrupted access — maintenance, outages at our payment or hosting partners, and bugs all happen.

If a technical fault produces an obviously wrong result — a duplicated credit, a roll that did not follow the published odds — we may correct it and adjust the affected balances. Where a correction goes against you, we will explain it.

We may add, change or withdraw features. We may change these terms; the date at the top tells you when they last moved. If a change materially affects you we will flag it in the app before it takes effect, and continuing to use Kruna after that means you accept it.

Nothing here limits liability that cannot legally be limited, including for fraud, or for death or personal injury caused by negligence.

Beyond that, and to the extent the law allows, our total liability to you is capped at the balance in your account at the time the claim arose. We are not liable for indirect or consequential loss, for lost profit, or for the value you hoped an item would have.

We are not responsible for losses caused by blockchain networks, wallets or exchanges outside our control, including funds sent to the wrong address or on the wrong network.

Ask us to close your account and we will, once any balance has been withdrawn and any open withdrawal has settled. Items in your inventory should be sold back or, once shipping is live, shipped before you close.

We keep the records the law requires us to keep after closure — see the privacy policy for how long and why.

If we close your account for a breach, we will tell you what happens to any balance and why.

Most problems are a misunderstanding and are solved by email in a day. Write to support@kruna.gg before anything formal, and we will work it through with you.

These terms are governed by the law of the jurisdiction in which Kruna is operated, and the courts there have jurisdiction. Nothing in this section removes a consumer-protection right you have where you live, including the right to bring a claim in your local courts where the law gives you that right.